Mes: septiembre 2021

I have a client who’s been using QuickBooks Desktop for many years. The price for QB Desktop Pro Plus in 2021 was $349 per year but then Intuit skyrocketed the price to $549 per year at the end of 2022. We called Intuit who recommended we migrate to the Simple Start Online version, which is $320/year, but $160 for the first year. Having incorrectly set up accounts with this company is a nightmare to figure out. Then finally I started training my client on the cloud version. The screen jumped to a screen to let us Upgrade our Plan.

Also, I can no longer go back to the previous screen that I was on with the same date range settings. I am wasting more time now because I have to search and think where the information might be that was so easy to find before. I call in for help and I get a robot answering the phone where I have to repeat myself every time I am asked a question.

Intuit Reviews

Before that to hammer home what present value formula experienced check this out. Today’s corporations are concerned about 1 constituency – the shareholder. As such it is a horribly dysfunctional time for workers and customers alike. Presently all we can do is take solace in the belief that lopsided disrespect for people and communities will eventually – one day – bite short term thinking parasites where it hurts most.

I have been fighting with them for 3 months now and they just don’t care. I hope everyone sees all these negative reviews and they lose business and go bankrupt because it is criminal what they are doing. Worst experience with a company in over 50 years. Do not sign up for this service whatever you do. Users have reported long waiting times on hold for phone calls as well as delayed email replies. And then, there are also plenty of reports of customer support staff lacking the necessary expertise to assist with complex issues.

• Even as a Advanced Quickbooks advisor and Authorized Quickbooks Service Provider , the service still is awful.
• Gentle Frog, LLC does not warrant that the material contained herein will continue to be accurate, nor that it is completely free of errors when published.
• I switched to Simple Start with just my business accounts at the start of calendar year 2019 and had a much easier time reporting and tracking throughout the year.
• I had to move my client back to the Desktop version so they could get back to business.

We also ensure all reviews are published without moderation. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences. Horrible business practices and extremely disappointing in terms of quality care for the guest.

Numerous reports of poor customer service

Even new business owners aren’t using the most efficient digital document management processes. It can get confusing when a business is partly digitized yet still stuck in the rut of collecting hard copies of everything. Any taxpayer earning $69,000 or less can find one or more free commercial software products available by visiting IRS.gov/freefile.

• It offers a systematic structure that is easy for all employees and provides enhanced productivity from start to finish.
• Please leave a reply below if there are any other details you’ll want to add.
• Signup for a separate Melio account to integrate with QBO.
• We can track job supplies, job time, purchases, and anything directly related to income or expense to a particular job.
• In my opinion, the ‘QuickBooks Pro’ is the best accounting software right now.

Back then, you couldn’t pull industry-specific reports and could only access mildly customized reports within the system. If QuickBooks Online seems like an appropriate solution for your home-service business, it’s easy to get started. Begin by visiting theQuickBooks Online signup pageand choosing the plan that meets your needs. No matter how amazing your accounting software is, there will come a time when you need help from customer support. Xero lets you invite your accountant via email and assign them “advisor” permissions.

Even the account balance calendar no longer shows the correct amounts! Oh, if you click on an individual date in the calendar then THAT DATE will update with the correct balance. They didn’t even add noticeable new features to it. Intuit, the maker of QuickBooks and Quicken, does not make good OS X software. Because it can’t read the Window’s versions of its files.

With QuickBooks, you can also send an email invitation to your accountant. QBO also has accountant-specific features they can use, like the ability to undo reconciliations, reclassify transactions, and write off invoices. If you’re just starting out, both tools also allow you to import historical transactions. Overall, QuickBooks and Xero are relatively equal in terms of transaction and expense tracking unless tagging your transactions is an important feature to you.

In short, if you’re a QBO user, you can’t click on a transaction to edit or modify it in any way. For example, if you want to change a category or an expense account or add a class or allocate an expense to a particular job, it may take five to seven seconds after you click to open a transaction . After your first attempt to edit, your browser will time out and ask you if you want to “wait” or “kill” the page. This happens in every browser, in normal or incognito mode, no matter the computer , no matter the speed of the connection. It even happens with the QBO desktop connector application. For all intents and purposes, QBO is seriously broken and the company is just shrugging it off.

Whether you choose QuickBooks or Xero, Chargebee can sync your subscription management engine with your accounting software. Easily handle deferred revenue, generate invoices, streamline payments, and reconcile your bank account. I recognize the importance of having reports that will show all the information that you need. This can help view the breakdown of sales taxes easily, including the account of the products or services applied for and the total cost of goods sold. I am 100% convinced that no one that works on this team, or programs this software actually uses the platform themselves in any capacity. You cannot run a business with this and I regret the investment completely.

The Solution – Full feature DMS

Once you have successfully sent the invoices, go back to your regular browser andclear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to useother compatible browsers. If you need further assistance with sending invoices in QBO. Please leave a reply below if there are any other details you’ll want to add.

As of today, QuickBooks Online is basically not online. It is not fit for purpose, and there’s nothing any user can do about it. Outsourcing your bookkeeping is more affordable than you would think.

While QuickBooks Desktop has been many business’s accounting software of choice dating all the way back to the late 1990s, in the modern era, the online version of the tool can be a far better way to go. Both QuickBooks and Xero offer project management. QBO’s project management features start with the Plus plan. You can connect invoices, expenses, and transactions to individual projects, pull reports to see the project’s profitability and identify invoices that need to be sent and non-billable time. I have used multiple versions of Quicken for over a decade.

We all have good intentions to be focused, efficient and not let anything get in our way during our workday. But, sometimes – and it happens more often than we may care to admit – we inevitably allow certain time wasters to derail us. Gentle Frog is an independent bookkeeping company, we are not affiliated with Intuit QuickBooks or any bank. Section 12 – We don’t have a “BOLD” amount anywhere and we can not enter zero in the “Amount Received” because we get a “Something is not quite right-you must enter a transaction amount” error.

Customer Service and Support

New 2022 system has more features in bill pay and I needed to know how to revert to the simple processes inherent in QB 2018. Tried calling twice and the first time the man put me on hold and then disconnected me. The second time a woman tried to help me but could not explain the simple steps needed in the new system and then put me on hold and never came back. Their MO is to show an attractive price, then assist with a half-assed import into a more expensive product.

The only thing worst is the incompetence of their support staff. What a scam…you pay a big increase to migrate, get a faulty result with no one who is willing tell us why or even fix it. If anyone knows of a class-action suit about this, please let me know.

Here are a few of the topics that seem to pop up again and again. If your company is located in the US and using QBO US version, consider having a 3rd party connector for the time being. Their specialists are standing by to onboard your needs to send your invoices and connect it to your QB Payments account. I recommend you to get in touch with our support staff if you need immediate assistance. They can guide you through each step of the procedure and offer real-time assistance. They’ll also be able to add you to the list of users who are affected and let you know when a fix is released.

Your outside accountant can be given direct access to your account so they can view and correct things from the comfort of their own office, and without charging you for traveling to your location! It’s powerful software with good reporting capabilities. Because it’s cloud-based, it can be accessed from anywhere on the internet including with the mobile phone app. It’s especially good for people that need to issue invoices in the field.